Refund Policy for BlinkHeadshot AI

Refund Policy for BlinkHeadshot AI

The BlinkHeadshot.ai Guarantee

Although close to 99% of our customers are satisfied with their AI headshots, there may be instances where your photos don't accurately represent you for various reasons. At BlinkHeadshot.ai, we are committed to providing the best customer experience possible. Therefore, we are more than willing to offer a complimentary redo or a 100% refund in such cases.

However, because our product is digital, and to prevent abuse, we have implemented several policies to ensure fairness and maintain a high-quality product for everyone.

What Doesn't Qualify for a Refund

We may not be able to provide a refund in the following scenarios:

Not Following Our Upload Instructions

If you are dissatisfied with your output, we will examine your uploaded photos to verify that you adhered to our upload instructions.

Using Your Photos

To prevent abuse, downloading your photos is considered as using your product. You will have the opportunity to preview all of your AI-generated pictures before downloading.

Timeframe for Refund Requests

Refund requests must be submitted within 7 days of purchase.

How to Request a Refund

To request a refund, please contact Customer Support by emailing blinkheadshot@cubox.ai or using our "Request Refund" button in "MyPage". When requesting a refund, remember to include the email address associated with your order.

How Long Do Refunds Take

We will review and respond to refund requests, in accordance with this policy, within 1-3 business days. If your refund is approved, the funds will be returned to your original payment method within 5-10 business days.

Contact Information

For any questions regarding this Refund Policy, please contact us:

Thank you for choosing BlinkHeadshot.ai. We are committed to ensuring your satisfaction and providing the best service possible.